1. Data Controller

The data controller responsible for processing personal data is Maieutik International LLC, 2915 Ogletown Road, Newark, Delaware 19713, United States.

For any questions or requests concerning your personal data, you may write to info@maieutikworld.com.

2. Data We Collect

Depending on how you use the website, we may collect:

• your identification and contact information, including your first name, last name, email address, language and, when necessary, telephone number;
• information required to create, secure, and manage your account;
• your responses to Maieutik questionnaires, as well as the results, analyses, profiles, and journey-related information generated from your responses;
• information relating to a company, position, or professional context when you use the Company area;
• information relating to purchases and transactions. Complete payment card details are processed directly by Stripe and are not stored by Maieutik World;
• certain technical data, including IP address, browser type, security logs, and information relating to your use of the website;
• information you provide when you contact us or request support.

3. How We Use Your Data

Data is used to:

• create, manage, and secure your account;
• provide you with the requested questionnaires, analyses, results, modules, and services;
• support the tracking of your journey and development;
• process purchases, payments, refunds, and transaction documents;
• respond to your questions and provide support;
• prevent unauthorized access, abuse, fraud, and security incidents;
• understand the general use of the website and improve our services;
• comply with our legal, tax, accounting, and regulatory obligations.

4. Legal Bases

Depending on the circumstances, processing is based on the performance of the service requested or the contract entered into with you, your consent, the legal obligations of Maieutik International LLC, or its legitimate interest in operating, securing, and improving its services while respecting your rights and freedoms.

5. Questionnaires, Analyses, and Results

Responses to questionnaires are used to automatically generate Maieutik results and analyses. These results are tools for understanding and reflection. They do not constitute a medical or psychological diagnosis or a decision that, by itself, produces legal effects.

In the Mon Parcours Maieutik area, your results are never shared with a company without your authorization.

When you complete a questionnaire as part of an invitation from a company, authorized individuals within that company may access the results in accordance with the requested service and the information presented to you.

6. Recipients and Service Providers

Access to data is limited to individuals who need it to provide, administer, secure, or support Maieutik services. Certain data may also be processed by technical service providers in connection with their services, including:

• hosting and technical infrastructure providers;
• Stripe, for secure payment processing;
• Google reCAPTCHA, to protect forms against automated and abusive use;
• Google Analytics, when you have accepted analytics cookies;
• service providers required to send and receive electronic communications.

Data may also be disclosed when required by law, a court decision, or a legally binding request.

7. International Data Processing

Maieutik International LLC is established in the United States, and certain service providers may process data in countries other than your country of residence. When required by applicable law, international transfers are governed by a recognized mechanism, appropriate contractual clauses, or any other legally accepted safeguard.

8. Data Retention

Data is retained for as long as necessary to provide the services, manage the account, and support the tracking of your journey. After the account is closed, data is deleted or anonymized when it is no longer necessary, subject to retention periods required by legal, accounting, tax, contractual, or security obligations. Transaction information is retained for the period required by law. Analytics data is retained in accordance with the retention period configured in Google Analytics.

9. Security

Maieutik International LLC implements technical and organizational measures designed to protect data against unauthorized access, use, modification, disclosure, or destruction. Since no system can guarantee absolute security, these measures are adapted and reassessed according to known risks.

10. Your Rights

Depending on applicable law and your place of residence, you may request:

• access to your personal data;
• correction of inaccurate or incomplete data;
• deletion of your data when the legal requirements are met;
• restriction of certain processing activities;
• to object to certain processing activities;
• portability of the data you have provided when this right applies;
• withdrawal of your consent, without retroactive effect on processing already carried out.

To exercise your rights, write to info@maieutikworld.com. Reasonable verification of your identity may be requested to protect your account and your data.

If you reside in the European Economic Area, you may also lodge a complaint with the data protection authority in your country of residence, your place of work, or the place where you believe an infringement has occurred.

11. Cookies and Google Analytics

The website uses cookies that are strictly necessary for its operation, security, authentication, and session management.

Google Analytics must only be activated after you have given your consent when such consent is required. You may refuse or withdraw your consent without losing access to the website's essential functions.

12. Minors

The services are not intended for individuals who do not have the legal capacity required to create an account or make a purchase on their own. When parental or legal representative authorization is required, it must be obtained before using the service.

13. Changes to This Policy

This policy may be updated to reflect changes in services, practices, or legal requirements. The date of the most recent update is indicated at the beginning of this page.

14. Contact Us